Summary

Walker Family Medicine successfully transitioned from a mostly manual medical records documentation and billing process to a seamless implementation of an all-in-one EHR, Practice Management and Revenue Cycle Management platform which helped them to exceed medical practice benchmarks.

Solution

OmniMD worked with the family practice team to understand their needs and created an implementation roadmap which included data migration, customized workflows, and an integration framework. After successfully implementation an innovative all-in-one EHR and RCM solution, WFM was able to hit the ground running on day one of implementation to begin on their new best practice technology journey.

The physicians were able to customize templates as per their specialty and preferences, while enabling multiple providers to access a single chart at once for improved care coordination.

They found that ease-of-use, efficiency, and customizability of the solution, required little training and enabled them to reduce administrative time and spend more time with their patients. OmniMD enabled multiple practice devices ranging from tablet PCs, handhelds to desktop computers for secure anytime, anywhere access.

With OmniMD™ Revenue Cycle Management System data intuitively transferred from the EHR for claims scrubbing, generation and submission. The medical practice was able to electronically track claim status, payments and workflow.

With OmniMD™ Patient Portal’s, the practice saw an improvement in patient experience thanks to the capabilities that enabled patients to register online, view & update information, request appointments, send refill requests, view their lab results, download their medical records, and pay their bills.